FAQs

The DVLA strictly requires all original documents to be verified in person by the manufacturing company. This is a legal requirement for all number plate suppliers.– To order number plates from Plate Boss, you must send us your original physical ID document and entitlement document before we can produce them.

This is to stop criminals from cloning number plates for criminal purposes. After you have placed your order on our website, you will be emailed instructions on how to best send your documents to us.

IF YOU DO NOT PROVIDE THESE DOCUMENTS WHEN PURCHASING YOUR PLATES, THEY ARE NOT CONSIDERED ROAD LEGAL.

Any company which is providing number plates without seeing the original documents is operating illegally.

For a full list of acceptable documents please see our Valid Documents page.

Please view our “Valid Documents” page to see which ID documents are suitable – you can find this page here.

All Plate Boss plates come with a 12 month warranty as standard. This covers you for

  • Tunnelling – This is where the reflective part of the number plate gets water behind and separates from the acrylic.
  • De-lamination of the letters.
  • Fading

When drilling screws in to any number plates, you compromise the integrity of the plate, its reflective abilities and longevity. There for we only provide fixing pads for our plates. If you chose to drill holes into the your number plates, this will immediately void the warranty.

Yes you can! Simply place your order online and select collect from store at checkout. Once your order has been received we will contact you to arrange a time for you to visit our workshop with your documents, to collect your plates. Visit our contact us page for address and opening times.

Yes, all our plates fit curved bumpers. Our 3d/4d and 4d Gel characters are attached using extremely strong 3M adhesive. If however, your vehicle bumper has an extreme curve it may be best to order printed or 3D Gel plates as these characters are more flexible.

Yes. As long as ALL the other criteria set by the DVLA are met then they are completely road legal. Here is a useful link to the DVLA Government website that clearly states “Characters on a number plate can be 3D.” – Government Number Plate Rules. (‘4D’ is an industry-standard name, they are still 3D)

No they do not. UK law permits the purchase of number plates as a gift. You must use your own ID, along with the entitlement certificate, for the registration plate, belonging to a family member or friend to legally purchase number plates from us.

Rest assured we take the upmost care when handling and shipping your documents. Once we have verified your documents and produced your number plates, we will safely package them both together and return them using a fully tracked and signed for service from Royal Mail.

As standard ALL Number Plate orders have free Royal Mail Tracked 48 signed for delivery included in the price for the added peace of mind when waiting for your order.

All plates are dispatched within 24 hours of receiving your Identification and entitlement documentation.

Yes you can! All Number Plate orders are sent via Royal Mail Tracked services. Once we have dispatched your order, you will be emailed a link with your tracking number. If you do not receive this, first please check your spam/junk folders in your email. If you still haven’t received your tracking number please contact us using the contact us page to make sure it has been dispatched.

All plates are dispatched within 24 hours of receiving your Identification and entitlement documentation.

As standard ALL Number Plate orders have free Royal Mail Tracked 48 signed for delivery included in the price for the added peace of mind when waiting for your order.

Standard UK number plates are 520mm in length and 111mm in height. These are the ones you mainly see on the roads today.

We make every attempt to produce perfect plates every time, and we have a quality control procedure which means every number plate is inspected before dispatch. However, it is worth bearing in mind that the product you are receiving is a handmade custom product so in very rare cases, a slight imperfection may be present. This will not render your plates illegal or non compliant. If upon inspection, prior to dispatch, we feel any plates will not meet the legal requirements, we will discard them and restart the production of your plates. Customer Satisfaction is our aim.

If you would like any more information on this matter please contact us:

Email: info@plateboss.co.uk
Call: 02037 332494

Jahanzeb Riaz
Jahanzeb Riaz
26/07/2023
PlateBoss is undoubtedly one of the best number plate makers out there. I was impressed by the affordability of their services without compromising on quality. The quick turnaround time, they made my plate within an hour and the outstanding quality of the final product solidified my satisfaction with PlateBoss. If you're looking to create a personalized number plate for your vehicle, I highly recommend giving PlateBoss a try. Their exceptional service and fantastic products will undoubtedly leave you as thrilled as I am with my new custom number plate!
Manuel Villasenor
Manuel Villasenor
26/07/2023
Top class service! Highly recommended. Fitted my plates within 30min.
Waqar Cheema
Waqar Cheema
24/07/2023
nice service
Rehan Choudhry
Rehan Choudhry
24/07/2023
Harsh Is great guy and absolutely very knowledgeable and go beyond and above great standards and plates were amazing All in All 5 star Person contact attitude behaviour and class work I would not go anywhere else any more 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
Sathes Sathanantheswaran
Sathes Sathanantheswaran
20/07/2023
Really good service and perfect product!
Tomasz Bobinski
Tomasz Bobinski
20/07/2023
Very good service. Highly recommend. Good price. Was getting my bike plates, waited maybe 5 min.
Navjit Singh
Navjit Singh
20/07/2023
Excellent service with 5* customer care. This was our 2nd set of 3D number plates within 1 month and the same service each time. Thank you.
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